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GenAI Product Analyst
Be part of something groundbreaking
At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond. We need your help.
With the support and investment needed to explore new frontiers in generative AI, you'll work alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.
This team is central to our vision of the future and core to our business. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success. To rapidly innovate, we need your skills to build world-class products. If you're excited by creating meaningful impact at scale, we'd love to hear from you.
Who we are
AIG is a leading global insurance organization providing property casualty insurance and other financial services in approximately 190 countries and jurisdictions.
We are reshaping how the world manages risk, and you can be a key part of that transformation. As a GenAI Product Analyst, you will have the opportunity to make a meaningful impact by guiding groundbreaking AI initiatives. If you're looking to grow your career and influence the future, AIG is the place for you.
How you will create impact
As a GenAI Product Analyst, you will support the development and delivery of innovative AI solutions, helping AIG apply Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with resources to explore creative approaches. Your expertise will help transform data into smarter, more efficient, personalized solutions that set industry standards.
Your responsibilities include:
* Performing product performance baselining, articulating OKRs, and establishing product goals based on current performance.
* Advocating for customer needs in defining digital solutions and product vision that drive business value.
* Conducting research to identify user personas, pain points, and journeys; analyzing this data (A/B testing, concept testing, data analysis) to inform product development.
* Driving prioritization of product features for future releases based on commercial, user, and strategic priorities. Maintaining documentation such as feature lists, user stories, and roadmaps.
* Providing insights through quantitative and qualitative analysis of emerging trends in technology, products, markets, and competitors to inform product direction and roadmaps.
* Championing the MVP approach, focusing on feasible, viable, and desirable solutions.
* Balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
* Collaborating with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
* Leading the development of business cases, operating plans, and proposals for new initiatives.
What is needed to be successful:
* Experience launching data-driven digital products or features, articulating product vision aligned with strategic goals.
* Proven experience in user research to validate goals, frictions, and behaviors; using data to prioritize features based on user needs and strategic value.
* Understanding of LEAN and design thinking methodologies.
* Experience analyzing market and industry trends, conducting competitor analysis, and using analytics tools.
* Support or leadership in sprint planning, developing epics and user stories, and managing product backlog.
* Collaborative mindset with experience working in cross-functional teams.
* Familiarity with agile/scrum development methodologies.
* Strong time management skills to thrive in a fast-paced, service-oriented environment.
* Self-motivated with a capacity for independent initiative and creative problem-solving.
* Excellent written and verbal communication skills to influence and inform senior executives.
Nice to have...
* Experience in financial services or insurance (4+ years).
* Passion for innovation and new technologies, especially within AI & GenAI.
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At AIG, we value in-person collaboration, which is why team members are primarily in the office to foster a supportive and connected environment.
Benefits to take care of what matters
Our Total Rewards Program offers comprehensive benefits focused on your health, wellbeing, and financial security, supporting your professional growth and peace of mind.
Reimagining insurance to make a bigger difference
AIG is a global leader in insurance solutions, committed to delivering innovative solutions to our customers. We support individuals, businesses, and communities to manage risk and discover new potential, investing in our people through continuous learning and development.
Our culture of inclusion
We foster a culture that respects and celebrates diversity through learning, cultural activities, and Employee Resource Groups. We are committed to equal opportunity employment and providing reasonable accommodations for applicants with disabilities. Please contact candidatecare@aig for assistance.
Functional Area: IT - Information Technology
Job ID JR2503175
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