Administration assistant - wpep scheme - sherry fitzgerald lettings cork

SHERRY FITZGERALD LETTINGS, 6 Lapp's Quay, Cork, Co. Cork, T12 XHF6This Work Placement Experience Programme provides Participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.Job DescriptionThis is a structured 6‑month training role designed to give a participant hands‑on training and valuable experience within a busy property lettings and management office. The placement will focus on office administration support, tenant support, and customer service within the residential property sector. The successful participant will gain practical experience working within a professional office environment while learning how a busy office operates on a day‑to‑day basis. Full training will be provided in all aspects of the role. A mentor will guide and support the participant throughout the placement.Training and SkillsParticipants will receive both formal and informal training covering the following topics:Customer Service Skills for Property ManagementGDPR & Data Protection AwarenessHealth & Safety in the Office EnvironmentEffective Business Communication & Telephone SkillsIntroductory Residential Lettings & Property ManagementTenant Enquiry Handling and Customer Service ProceduresAcquaintance with Property Management SoftwareMicrosoft Office (Word, Excel, Outlook)Document Management and Electronic Filing SystemsRTB Procedures and Residential Tenancies AdministrationScheduling Viewings, Inspections and Contractor AppointmentsOffice Administration, Telephone Systems and Reception DutiesCandidate RequirementsEssential: None – (Minimum Experience Required: 0 years).Career LevelNot Required.
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