We are currently seeking an Assistant Service Manager to join our team at our Dublin depot. This is an exciting opportunity to support the day-to‑day operations of a busy and fast‑paced service department.
The ideal candidate should have a management background preferably in construction plant equipment or motor trade, display excellent communication, administrative and organisational skills and be commercially orientated.
Duties and Responsibilities:
Processing of paperwork
Liaise with service engineers on a daily basis
Pre plan and co-ordinate work for a team of engineers
Compile and liaise with customers regarding quotations for repairs
Deal with customer queries in a timely manner
Communicate with other departments in the business where relevant
Weekly / Monthly reporting
Promptly resolve account queries where necessary
Update and communicate effectively with Service Manager/Director
Manage expectations for significant customer base
Key Experience and Skills:
Minimum of 3 years’ relevant experience (preferred)
Excellent communication skills, with the ability to engage effectively at all levels
Knowledge of construction plant equipment or the motor trade is a distinct advantage
Strong IT skills, including proficiency in Microsoft Office
Highly organised with strong administrative capabilities
Ability to work to deadlines and effectively prioritise tasks
Customer-focused with a commitment to delivering high service standards
Self‑motivated with the ability to work on own initiative
Full‑time Role: Monday to Friday 8.30-5.30.
Apply Today:
Apply today by sending your CV and a short cover note to careers@henley.ie
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