You will be required to deliver high standards of customer service. The ideal candidate will be warm, empathetic, and friendly and have an approachable & professional manner. Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
Key duties and responsibilities:
1. Handling telephone calls, Online inquiries and dealing with queries in a professional manner
2. Providing Excel reports to management
3. Capturing, recording, and updating customer details in the database
4. Various Administration Duties as required
Experiences:
5. Have a strong customer service background
6. Display an outgoing personality and enjoy engaging with people
7. Exhibit excellent communication skills
8. Excel at understanding, anticipating, and meeting customer needs
9. Have a genuine desire to exceed our customers' expectations
10. Experienced in Microsoft Applications particularly excel
11. Strong ability to learn various IT Systems
For further information, please email me directly at