Hotel Operations Supervisor
This position is responsible for overseeing the front office function in a busy hotel environment. Ensuring standard operating procedures are followed at all times, you will be responsible for recruiting, training and coaching team members to provide exceptional service to guests.
* Manage room bookings and prioritize VIP bookings personally.
* Collaborate with other departments to deliver outstanding service to guests.
* Contribute to meal service on duty and enjoy staff benefits.
Key Responsibilities:
* Oversee daily operations of the front office function.
* Recruit, train and coach team members to achieve excellent service standards.
* Maintain effective communication with other departments to ensure seamless guest experience.
Requirements:
* Excellent leadership and communication skills.
* Ability to work in a fast-paced hotel environment.
* Aptitude for managing multiple tasks and priorities.
Benefits:
* Competitive salary and benefits package.
* Ongoing training and development opportunities.
* Professional development and growth within the organization.