We would like to invite applications for the following full-time, 12 month fixed term contract role,Service Support OfficerAn Castan, Navan IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment.The purpose of this role is to To provide day-to-day support to the Service Coordinator in the development, operation and expansion of person-centered services in An Castan, Navan, in line with the IWA standards for Resource and Outreach Services. The person will work with the Service Coordinator and staff to achieve service goals as well as actively delivering of a range of capacity building/social and independent living skills programmes. The person will also support and assist with fundraising activities.For success in the above post there are several key relationships which must be fostered and developed. Within IWA those will be association staff, the Service Coordinator and those involved in the provision of the services, as well as direct contact with IWA members and users of the service. Externally it will involve liaison with the staff of the relevant voluntary and statutory organisations in the area. Main Duties and ResponsibilitiesSupport the implementation of the Associations standards for Resource and Outreach Services as directed by the Service CoordinatorDevelop, implement and support the evaluation of a range of capacity building programmes and mainstream training programmes which respond to participant's requirements.Identify and develop opportunities in partnership with participants, enabling them to increase their social participation and lead full, active and independent lives in their own communitiesSupport the Service Coordinator in ongoing monitoring and evaluation of the operation of the servicesAccompany and support participants on annual holidays, outings, social and day trips as required by Service Coordinator and provide personal care while in attendance at servicesEnsure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.Maintain working rota's and carry out day-to-day administrative duties associated with IWA Services, ensuring accurate records are kept in relation to projects, programmes and services provided. and identify new opportunities for service developmentMentor and support IWA staff to ensure the services meet the standards of the AssociationDevelop and support the volunteer programme within the serviceActively ensure that standards and practices regarding health and safety are fully adhered to in all areas of the resource and outreach serviceFocus on the inclusion of people with disability within their wider community and develop links within the community to support thisSupport and mentor all Community Centre staff in their day to day dutiesAvail of opportunities to heighten the profile of IWA in the local community in order to promote a positive attitude towards disability within the communityPerform such other duties as may be assigned from time to time by the Service Coordinator PERSON SPECIFICATION Training, Experience and QualificationsQualification at Level 6 or higher such as QQI Supervisory Management Skills; BA in Social Care or equivalent (Occupational Therapist / Community Work / General Management) is essentialAt least a year of previous experience in the areas of training or facilitation is required Knowledge and SkillsThe ability to make operational decisions and possess good problem-solving skills is essentialExcellent computer and administration skills (Microsoft Office & Database Mgmt) are essentialAn awareness and understanding of the needs of people with physical and sensory disabilities or a marginalized group is desirableExperience of working with people with disabilities is desirableLeadership experience is desirableExperience of Quality systems and maintenance of same an advantageA full driving license. BehavioursThe ability to work as part of a team and on own initiativePerson-centered approachAn ability to build strong relationships at all levelsStrong customer service focus CompetenciesCommunicating and InfluencingPlanning and OrganisingAdaptability Drive and ResilienceMotivating and EmpoweringInnovation and Creativity Remuneration & BenefitsThe current pay scale is subject to a 9.25% pay increase over the next 2 years (2025 upto October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.Salary between €32,270 and €49,299 (DOE)Pension scheme available Excellent working conditionsTraining & development opportunities25 days annual leaveEmployee Assistance ServiceThe closing date for applications is Thursday 11th December 2025Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.INDHP