Join to apply for the Credit Controller IE role at Air Liquide Healthcare
Overview
Air Liquide Healthcare Ireland has over 30 years experience and specialises in treating and monitoring respiratory diseases in the patient's home supporting multiple therapies: Home Oxygen, Nebulisers, Ventilations, Sleep. We currently provide such therapies to over 10,000 patients across Ireland (combined private and public healthcare). Our field based operations team consists of Healthcare Technicians and Patient Care & Sales Specialists, who ensure that our patients receive the support that they need whilst using our equipment, from installation and training to servicing and removal.
How will you CONTRIBUTE and GROW?
Our mission is to support efficient receivables management by ensuring timely payments and reducing credit risk. We focus on maintaining positive customer interactions and adhering to compliance standards while using technology to streamline collection tasks.
Main Accountabilities
* Use defined methods to collect receivables according to internal process and customer segmentation. Make arrangements to settle customer accounts and collect amounts due.
* Answer calls from customers and provide necessary documentation. Identify and solve issues related to accounts receivables. Transfer claims to relevant departments and communicate necessary information and reconcile reciprocal balances.
* Keep track and follow up on claims and litigations. Follow up with relevant departments on their resolution and on booking adjustments.
* Analyze customers' credit balances and request corrections and updates. Control customer master data consistency.
* Prepare activity reports as defined in procedures and conduct ad hoc analysis when required. Respond to inquiries related to customer accounts and document collection efforts. Differentiating Criteria Client's Portfolio is based on easier accounts. Support daily operations and requires a very close supervision
Qualifications / Requirements
* 2+ years experience
* Ability to work to strict deadlines
* Analytical skills and an eye for detail
Our Differences
Our differences make our performance. At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr