Apply for the Navan - Hospitality Advisor - Christmas role at Marks and Spencer.
Purpose
Deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
Customer
* Create an exceptional customer experience by proactively serving our customers and role‑modeling the service behaviours.
* Always put the customer first and prioritise customer before task.
* Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability.
* Involvement in Plan A activity to support store and local community initiatives.
Selling
* Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels.
* Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions.
* Actively take part in store events to achieve selling targets.
* Create selling opportunities at all service points.
Store
* Understand the store business priorities and play your part to improve the store performance.
* Follow safe and legal working practices.
* Make every penny count by working productively and minimise losses throughout the store.
* Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve.
Team
* Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs.
* Own your personal development, continuing to look for opportunities to grow your knowledge.
* Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team.
Seniority level
* Entry level
Employment type
* Part‑time
Job function
* Other
Industries
* Retail
Location: Navan, County Meath, Ireland.
Referrals increase your chances of interviewing at Marks and Spencer by 2x.
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