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Accommodation coordinator

Malahide Guest Rooms
Coordinator
Posted: 5 February
Offer description

This role is in the accommodation department of a growing English Language school with year-round adult and young learner centres in Athlone and Dublin as well as summer centres in Athlone, Dublin, Galway and Tonbridge (UK). You will be coordinating a team of Accommodation Officers as well as actively placing young learners year-olds) and adults (18+) with appropriate host families or residential accommodation.Non-Exhaustive DutiesCoordinate the Accommodation department across all centresLead, support, and prioritise the work of Accommodation OfficersOversee recruitment, vetting (including Garda vetting), and suitability of host familiesEnsure child protection and safeguarding procedures are followed at all timesEnsure timely and accurate placement of students and groupsManage and resolve accommodation-related complaints and welfare issuesAct as the escalation point for group leaders, agents, and internal teamsMaintain accurate records and feedback logs across systemsBook B&Bs, guesthouses, and short-term accommodation as requiredTrack placements, arrivals, departures, and changesAct as first-line contact for routine host family and group leader queriesIssue accommodation documentation on timeMaintain accurate records on internal systems and shared drivesFlag risks, shortages, or issues early and clearlyLiaise closely with the YL Programme Manager, Centre Managers, Sales, and OperationsOversee accommodation budgets and supplier contractsRequirementsExperience: Minimum 1-year experience in a similar position.Skills: Strong technical skills (experience with Google Suite or similar), organised, people management skillsLocation: Must reliably commute to or plan to be based near location before the start date.Eligibility: Must be eligible to work in Ireland (EU citizenship or valid work/residency permit).Job Types: Full-time, PermanentPay: €32,757.00-€33,277.00 per yearBenefits:Bike to work schemeEmployee assistance programSick payWork from homeAbility to commute/relocate:Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)Experience:Management: 1 year (preferred)Language school industry: 1 year (required)Work authorisation:Ireland (required)Work Location: In person

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