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Restaurant general manager

Louis Fitzgerald Group
Restaurant general manager
Posted: 7 January
Offer description

Joel's Restaurant is seeking an experienced and driven Restaurant General Manager to lead the day-to-day operation of our flagship restaurant. This is a senior leadership role with full responsibility for service excellence, team performance, financial results, and brand standards.We are looking for a hands-on operator who leads from the floor, builds strong teams, and delivers consistently exceptional guest experiences.About The RoleThe RoleAs Restaurant General Manager, you will have full accountability for the performance of Joel's Restaurant, ensuring high standards across service, food quality, team engagement, and profitability. You will work closely with the Head Chef and senior management to drive commercial success while maintaining a strong people-first culture.Key ResponsibilitiesOperational LeadershipLead the daily operation of the restaurant, ensuring seamless service across all trading periodsMaintain exceptional service standards and guest experience at all timesEnsure all SOPs are implemented, trained, and consistently followedAct as the senior decision-maker on shift, leading service recovery and guest resolutionPeople Management & CultureRecruit, train, and develop a high-performing restaurant teamLead by example with strong floor presence and professional standardsManage performance, conduct regular feedback, and complete performance reviewsCreate a positive, accountable, and engaging team cultureFinancial & Commercial PerformanceManage labour costs in line with agreed budgets and staffing guidesControl food, beverage, and operational costs while maximising revenueMonitor KPIs including covers, average spend, wage percentage, and service scoresDrive upselling, promotions, and commercial initiativesFood & Beverage StandardsWork closely with the Head Chef on menu execution, quality, and consistencyEnsure allergen awareness, HACCP, and food safety standards are fully adhered toOversee bar standards, stock control, ordering, and waste managementCompliance & SafetyEnsure full compliance with health & safety, food safety, fire safety, and licensing lawsConduct regular audits and follow up on corrective actionsMaintain accurate records and operational controlsStakeholder & Complex CollaborationWork collaboratively with hotel management and group support teamsSupport events, group bookings, and private dining where applicableRepresent Joel's Restaurant professionally within the wider complexWhat We're Looking ForProven experience as a Restaurant General Manager or Senior Restaurant ManagerStrong background in high-volume or quality-led food & beverage operationsCommercially astute with strong cost control and KPI management skillsExcellent leadership, communication, and people-management abilityHands-on, guest-focused, and calm under pressureStrong knowledge of Irish employment law, licensing, and food safety standardsWhat We OfferCompetitive salary packageBonus potential (where applicable)Staff meals on dutyGroup staff discountsCareer progression within the Louis Fitzgerald GroupA senior leadership role within a well-established, respected hospitality brandRequired CriteriaSkills NeededAbout The CompanyThe Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation.The Louis Fitzgerald Group is one of Ireland's largest privately-owned hospitality groups. Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds.This includes some of Ireland's most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland's most prized artifacts. The multi-award-winning Stag's Head, and Kehoes Pub, are a haven for locals and tourists.In short, we pride ourselves on our reputable name within the hospitality industry.Company CultureWith over 19 pubs, restaurants and 2 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation.Our current vacancies can open a window of many opportunities within the group to the right candidate.All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.Company BenefitsSalaryNot disclosed

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