Role Summary We are working on behalf of our client to find an organised and friendly Reception / Office Administrator to join our busy plumbing office.
This is a key front-of-house role, managing the day-to-day reception function while also supporting office administration and accurate data entry.
The successful candidate will be confident handling a high volume of calls and will provide a professional, helpful service to both customers and suppliers.
Key Responsibilities Reception Customer Service Answer and route incoming calls in a professional and efficient manner Welcome visitors and manage reception duties Take accurate messages and ensure timely follow-up Provide general information and support to customers and suppliers Office Administration Data Entry Maintain accurate records and enter data using internal systems/spreadsheets Support the team with general admin tasks (filing, scanning, documentation, email correspondence) Assist with ordering office supplies and liaising with suppliers Help manage incoming and outgoing post and deliveries Skills Experience Required Previous experience in a busy reception or office administration role Strong telephone manner with experience dealing with suppliers and customers/clients Excellent organisational skills and attention to detail Comfortable with data entry and working with MS Office (Word, Excel, Outlook) Ability to multitask, prioritise, and remain calm under pressure A team player with a professional and positive attitude.