IT Support Coordinator Role
We are seeking an IT Support Coordinator to join our team at Sigmar Recruitment.
About Your New Employer
A well-established and growing logistics company with a strong presence across Ireland and the UK.
Operating for over 25 years, they support major retailers and clients with efficient, tech-enabled supply chain solutions.
Known for their friendly, down-to-earth team culture and supportive work environment, they value initiative and hands-on support.
About Your New Job
As the IT Support Coordinator, you will be the go-to person for internal IT issues across multiple sites.
This is not a full-time IT position, but a dynamic and flexible role ideal for someone confident in general IT and enjoys helping others.
You will:
* Provide first-line support for everyday IT issues (e.g., login problems, password resets, device troubleshooting).
* Set up new employees with email accounts, laptops, phones, and system access.
* Liaise with external IT providers to escalate and coordinate resolutions on more complex issues.
* Keep simple internal documentation and logs of support queries up to date.
* Support and guide users on Microsoft Outlook, Teams, Excel, and other office software.
What Skills You Need
You should have:
* Confidence with general IT troubleshooting and systems.
* Friendly and clear communication skills able to explain technical issues to non-technical users.
* Ability to manage tasks independently and stay organised.
* A full driving licence and valid passport are a plus (for monthly site visits to Galway and Glasgow).
Whats on Offer
We offer:
* A competitive salary of €40,000 - €45,000 depending on experience.
* An opportunity to support multiple locations and gain exposure to IT coordination in a growing logistics environment.
* Paid travel for monthly on-site visits, and a genuinely supportive, people-first team.