Job Title: Store Assistant Manager
This role is ideal for experienced retail professionals with a proven track record in assistant management roles. The ideal candidate will have a strong ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
Key Responsibilities:
* Drive operational excellence by ensuring adherence to store processes, regulations and KPIs while supporting the Store Manager in analysing and improving results.
* Ensure customers' experiences are enriched with personalised advice and uphold a welcoming, tidy store atmosphere that reflects a positive and memorable shopping experience.
* Empower team growth and success through supportive leadership, training and a culture of trust and respect, championing engagement and continuous learning to ensure every team member thrives and contributes to shared success.
* Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
* Guarantee the welfare of animals entrusted to us at all times, advocating responsible pet ownership.
Required Skills and Qualifications:
* Experienced retail professional with a minimum 1 year experience in assistant management roles.
* Strong customer service skills, with organisation being a key strength.
* Ability to communicate effectively and commitment to company values.
Benefits:
This role offers opportunities for growth, development and career progression. We are committed to providing a positive and memorable shopping experience for our customers.
Others:
We are passionate about delivering exceptional customer experiences and believe that every team member plays a vital role in achieving this goal.