Job Description
The Role:
We are seeking a dynamic and experienced Massage Therapist to to deliver a variety of spa services to the highest professional standard to our Members, Clients and Guests of the hotel.
Reporting to:
The Massage Therapist will report directly to The Spa Manager.
The Person:
We are seeking a Massage Therapist with a demonstrated history of success in as a Therapist. Our ideal candidate should have a genuine passion for promoting health and well-being, along with exceptional team work skills.
The Hotel:
Lough Rea Hotel and Spa is one of the most highly recommended and well known venues in Galway. Situated just outside the quaint town of Loughrea overlooking Loughrea Lake. Guests can enjoy the Rooftop Garden Bar and Sky Lounge, which boasts panoramic views of Loughrea Lake and the Galway countryside.
The hotels facilities consists of 91 bedrooms, Shore Island Spa, ample free car parking on site, Lir Bar & Brasserie, Abbey Restaurant, along a large conference suite and 6 breakout rooms catering for conferences up to 500 people.
One of Six properties within the Só Hotel Group, there are significant progression and development opportunities for ambitious and driven hospitality professionals.
Key Responsibilities:
* Deliver a variety of spa services (massages, body treatments) to the highest professional standards.
* Ensure that the department operates in a client focused manner; always striving to exceed client expectations thereby building customer and brand loyalty.
* Ensure all clients receive a genuine, warm, friendly, courteous welcome on arrival and during their treatment and our clients experience lives up to and exceeds expectations from the moment of initial contact and right through to the end of their treatment.
* Handle all client queries in a professional manner.
* Keep treatment rooms clean and stocked at all times.
* Perform all treatments within the appropriate time allocated for the treatment.
* Achieve product sale targets set by Management.
* Be efficient in all aspects of the Spa Business.
* Reception duties, enquiries, cash handling and point of sale handling.
* Stock Control.
The Ideal Candidate:
* ITEC/CIDESCO/CIBTAC qualifications preferred.
* Experience working in a busy Spa environment, with all Massage Treatments including deep tissue.
* Smartly presented and on time for rostered shift.
* Fully flexible.
* Team player but capable of working individually.
* Attention to detail.
* Excellent communication and interpersonal skills.
* Familiar with Elemis a bonus.
Benefits:
* Employee discount at Só Hotel group properties.
* Career development and progression opportunities.
* Food allowance.
* Employee Assistance Programme
* Employee Recognition Awards
* Free car parking
* Group Employee Discount Scheme
* Complimentary Coffee
* Bike to work scheme
* Pension scheme
Only candidates located in Ireland will be considered at this time.
Job Type: Permanent
Benefits:
* Employee assistance program
* Employee discount
* Food allowance
* On-site parking
Work Location: In person