Job Opportunity:
We are seeking a Customer Service Manager to lead our team in providing exceptional service experience for our clients.
Main Responsibilities:
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1. To oversee the day-to-day operations of the floor and ensure high standards of service delivery.
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2. To work effectively with and motivate a team to achieve set goals.
We value your ability to direct, manage, supervise, lead and train staff. You will be responsible for managing customer relationships, resolving complaints and ensuring quality control measures are implemented on all aspects related to bar services provided by us.
To succeed in this role you must have sound knowledge of beverages including alcoholic drinks. Sound problem-solving skills with an eye for detail combined with good communication skills would make you suitable candidate as well!