Job Summary In this position, you will play an integral role in the working capital activities of West Pharmaceutical.
Reporting to the Credit and Collections Manager, you will support the Global Credit and Collections department in the delivery of assigned accounts receivable activities.
Fixed Term Contract: 9 months.
Essential Duties and Responsibilities Deliver timely and accurate performance against assigned accounts receivable activities Review and action of VFX3 to ensure correct accounting of billing documents Sending of requested finance documents (invoices, credits, statements etc.) to internal and external customers Process manual invoice and credit transactions as required Upload invoices onto customer portals Resolution of customer queries Support daily cash applications when needed Ensure relevant SLA's and KPI's are achieved Liaise closely with Credit Risk, Collections and Cash Applications teams Escalate issues timely in accordance with escalation policy Support key controls and audit compliance activities in relation to the credit and collections function, while ensuring integrity and compliance at all times Proactively identify process improvement opportunities and work collaboratively with the C2C Leadership team on their implementation Education Bachelor's Degree or equivalent experience preferred Work Experience 1+ years of relevant accounts receivable experience preferred Previous Shared Service Centre experience with multinational publicly quoted company preferred Global (USA, Europe, Asia Pacific and Latin American) experience an advantage Preferred Knowledge, Skills and Abilities Fluency in a second European language is desirable Excellent communication skills Proficient in MS Office applications Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Able to comply with the company's safety and quality policy at all times Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time.
Additional Requirements Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities Position operates in a professional office environment.
May stand or sit for extended periods of time Read and interpret data, information and documents Must maintain the ability to work well with others in a variety of situations Must be able to multi-task, work under time constraints, problem solve, and prioritize Ability to make independent and sound judgments Observe and interpret situations, analyze and solve problems Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines #LI-AP1 #LI-HYBRID West embraces diversity and equality of opportunity.
We foster an environment where all individuals are safe, treated fairly, valued and respected.
We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics.
Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.