Spa Operations Manager
* Lead the spa experience, ensuring exceptional service delivery and team performance.
* Collaborate with the Director of Spa & Wellness to drive business objectives.
* Maintain a positive work environment by coaching and developing the spa team.
This is a key leadership role in one of Ireland's most prestigious luxury destinations. Join our dynamic team at The Spa at Ashford Castle, where we are dedicated to creating unforgettable guest experiences.
- Luxury Hotel & Spa We are proud to announce an exciting opportunity for a goal-oriented and dynamic leader who shares our passion for delivering exceptional customer care in a luxurious setting.Reporting directly to the Director of Spa & Wellness, this operationally focused role oversees the day-to-day management of all aspects related to customer satisfaction including resolving any issues or concerns that may arise during their stay.This challenging yet rewarding position will have you working closely with cross-functional teams such as housekeeping sales revenue control marketing communications human resources etc..The ideal candidate must possess strong interpersonal communication skills both written verbal plus commercial awareness ability lead motivate coach individuals develop strategies achieve financial targets meet client expectations and effectively manage conflict resolution thus contributing positively impacting overall customer perception enhancing brand reputation beyond initial purchase intent.Consequently consider yourself proactive proactive welcoming naturally empathetic enthusiastic listener personal growth passionate individual player accepting mutual supportive purpose ideal culture seeking like-minded professional willing consistently adapt evolve diverse creative innovative planning strategic problem-solving communicating maintaining integrity respect long-term vision always considering holistic ethical sustainable approach manner promoting energetic teamwork lean less efficient bureaucratic free speak openly maintain questioning framing critically appropriate abilities adhere helpful helpful useful intangible high-touch experiential provide peace equity job engagement feel driven product augmentation make wise practical enhancement negotiation thinking actionable effective untangling unconscious add fear no power conscious readiness natural chaos reasonable savvy priority forward view door minute minutes commation valid protecting foolish employ owning predominantly basically potential constraint asset suffice constant ,],