SOS Group are currently recruiting for an Area Manager to join our growing team, and a highly successful company. We are looking to expand our team. The candidate will be responsible for managing multiple commercial and residential cleaning contracts and cleaners in Limerick and surrounding areas. This is a regional role.
In this highly demanding role applicants must have previous managerial experience along with excellent cleaning knowledge and expertise.
Time management and leadership skills are a must, being able to work under pressure and deliver the service our clients have come to expect from us is key to making this role successful.
Key responsibilities:
* Develop and maintain effective client relationships ensuring that regular liaison is maintained and that standards, audits, KPI's, and management reports reflect the standard of service that matches the client's expectations.
* Support business development regarding surveys, pricing, and meeting potential clients.
* To successfully manage and lead the teams whilst ensuring the growth and profitable operation of the business.
* Health & Safety: To provide a safe working environment for our employees on client sites & to co-operate & co-ordinate with clients on site health & safety matters.
* Mobilise new contracts.
* Train, supervise and organise replacement cover where required.
* Monitor attendance, sick leave, holiday requests, and time sheets.
* Responsible for the supervision of the cleaning service employees, including the allocation of workloads, monitoring progress and performance, determining work priorities, paying particular attention to productivity and quality control through regular site visits.
* To control and monitor the correct use of appropriate cleaning materials in their client sites.
* To carry out stock checks on equipment and materials as required.
* To arrange/carry out the induction and 'on the job' training with cleaning operatives and ensure that all employees are trained to required standards.
* To assist in co-ordinating disciplining and counselling of employees in conjunction with Human Resources in accordance with agreed policies. Undertake audits as required based on the SLA with the client.
About you:
* Previous experience working within the cleaning industry is essential.
* Proficiency in Microsoft office packages in particular word and excel.
* Fluency in the English language is required.
* Strong time management / prioritisation skills.
* Strong sense of initiative and a "can do" attitude.
* Ability to work independently and as part of a team.
* Structured and Organised.
* Excellent Customer Service Skills.
* Full, clean driver's license is essential as this is a mobile role.
Job Type: Full-time
location: Based in Limerick
Remuneration: Competitive salary
Benefits: Bonus
Pension scheme
Job Type: Full-time
Work Location: In person