Senior Administrator- Legal Metrology Services
Legal Metrology services provide a national service in the regulation of measuring instruments in trade use within the state. The number of trade use measuring instruments being placed on the market has increased since the formation of legal metrology services (LMS) in 1996 and more so in the last few years with the advancement of technology e.g. Supermarket checkout tills now all have in built weighing scales which fit under the remit of LMS. The role and function of legal metrology services includes the regulation and the market surveillance of all measuring instruments (including taxi meters) that are for trade use and packaged goods along with the verification of measuring instruments. Every year, more products are being placed on the marketplace which fall under the remit of LMS.
Job Overview
Senior Administrator is a new role created within the department who will support the senior management team of LMS along with providing business support for all aspects of business operations for the Legal Metrology Services division in providing their statutory services. Working closely with the legal metrology services management team, the post holder will drive key initiatives and ensure operational excellence across the legal metrology services division, in support of optimal stakeholder experience and delivery of NSAI’s strategic objectives. This role requires a combination of strong organisational, communication, and leadership skills, to effectively support the management team in achieving their objectives and driving sustainable growth.
Key Tasks and Responsibilities
Strategic Planning
* Collaborate with the management team to develop and execute strategic plans and operational initiatives aligned with organisational goals.
* Develop actionable recommendations based on data-driven insights to optimise operational efficiency, mitigate risks, embed operational excellence and ensure legal and regulatory compliance.
* Cultivate and maintain strategic partnerships to drive collaboration and alignment on strategic initiatives, with internal NSAI departments, external partners, and stakeholders including external national/international bodies (e.g. WELMEC, OIML), other public sector agencies, departments etc.
Management Reporting
* Support the collection, analysis, and interpretation of management reporting data and KPI’s to identify trends, insights, and areas for improvement, informing strategic decision-making processes.
* Support the development of business cases, proposals, and presentations for executive review and approval, ensuring alignment with strategic priorities and objectives.
* Gather pertinent data and insights to produce monthly, quarterly and yearly reports, highlighting key achievements, financial performance, and future strategies in a clear and engaging manner.
* Provide regular updates to the management team on performance metrics.
Staffing and Training
* Manage the administrative team and the administrative requirements for the legal metrology services section.
* Foster a culture of data-driven decision-making, continuous improvement, and accountability, empowering teams to achieve operational excellence.
* Assist and participate in the recruitment and selection process for administration staff in the Legal Metrology department.
* Oversee on-boarding and training plan for administration staff ensuring all elements of the training plan are executed effectively.
* Assist and participate in the performance management of business support personnel (including PMDS, approval of annual leave, monitoring of time & attendance system, addressing queries and ensuring client files are processed in an efficient manner).
* Act as a central liaison between the management team and key stakeholders, managing interactions, disseminating information, and facilitating efficient communication channels.
* Provide financial management support for the section which includes management of invoicing any payments for the Legal Metrology services, procurement, budget preparation and management
* Management of the legal metrology services risk, actions, issue and decision registers.
* Management of data governance responsibilities to ensure ongoing compliance with relevant policies and regulations within the department.
* Communications lead for Legal Metrology Services including website management.
* Assist in management of the quality management system for legal metrology services.
* Maintain strict confidentiality of matters relating to NSAI and business operations.
* Perform any other duties as may be required by the head of the division.
Qualifications and Experience
* Successful completion of a relevant 3rd level degree.
* A minimum 3 years’ experience in team leadership and client engagement.
* Fully proficient in Microsoft Office packages.
* Good team player and ability to work on own initiative
* Ability to draw up records and reports
* Will be able to demonstrate aptitude and a strong potential to learn quickly
* Proven project management experience and ability to deliver projects on time
* Proficient in quality management system and working knowledge of ISO 9001, ISO 17020, ISO 27001
* Experience in developing procedures and file management
* Proficient in procurement and tendering process
* Proficient in the requirements of FOI and GPDR
* Experience working in a regulatory or legal environment an advantage.
* Experience in preparation and management of court case files an advantage.
Core Competencies
* Excellent interpersonal skills, with the ability to relate to people at all levels within and outside the NSAI
* Exceptional writing and presentation skills.
* Excellent budget and resource management
* Excellent planning, organisational and administrative skills.
* Ability to work in a fast-paced environment
Seniority level
Associate
Employment type
Full-time
Job function
Administrative
Industries
International Trade and Development
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