Location:The Well Pet Hospital, Tonafortes, Co. Sligo
The Role:
We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You’ll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice.
* Salary from €14.00 p.h
* Contract Type: Full-time, Permanent Position
* Working Hours: 5 days per week, 8 hour days (40hour weeks). Either 8.30am-4.30pm or 10.30am-6.30pm.
* Start Date: End one June
Key Responsibilities:
* Greeting clients and managing appointments using our tailored booking system (Merlin)
* Answering phone calls and responding to client queries professionally and efficiently
* Handling payments, processing transactions, and managing end-of-day cash procedures
* Managing stock levels and assisting with deliveries, including light lifting
* Maintaining cleanliness and high standards throughout the practice
* Supporting the wider team with general administrative duties
* Building product knowledge to assist clients with queries
About You
We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have:
* Previous receptionist or front-of-house experience in a customer service environment
* Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry
* Experience with cash handling and confident discussing payments with clients
* Excellent communication and interpersonal skills
* High standards of cleanliness and organisation
* Team-oriented and willing to support others as needed
* Passion for animal welfare
Why Work For Us?
Open since July 2016, The Well Pet Hospital is Sligo's dedicated pet-only veterinary practice, committed to providing exceptional care in a warm and welcoming environment. Our modern clinic is designed with both pets and their people in mind—bright, clean, and comfortable, creating a calm and inviting space for every visit.
What truly sets us apart is our team. We’re a friendly, approachable group who support one another and share a genuine passion for animal care. We believe in creating a positive and respectful workplace where everyone feels valued and heard. As a receptionist, you’ll be at the heart of that—welcoming clients, reassuring nervous pet owners, and playing a key role in ensuring the practice runs smoothly day to day.
Our team works collaboratively, and you'll always find someone willing to lend a hand or answer a question. We value kindness, teamwork, and good communication, and we know that a supportive environment is essential for doing our best work—especially in the fast-paced world of veterinary care.
If you're looking for a role where your contribution matters, where you can be part of a genuinely caring and close-knit team, and where no two days are the same, The Well Pet Hospital is a fantastic place to grow your career.
What We Offer (Benefits subject to pro-rata where applicable)
We offer a competitive salary along with great benefits, including:
* Leave:Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
* Wellbeing:Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
* Financial Support:Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Join Our Team
If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the The Well Pet Hospital team.
Apply now and take the next step in your veterinary reception career – one paw at a time. Email a copy of your CV and cover letter todarren.carr@wellpets.ie
We welcome applications from all backgrounds.
As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we actively encourage applications from diverse groups. Please let us know if any reasonable adjustments are required during the recruitment process.
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