DescriptionTrainee Claims HandlerDublin35 hours per week / Full-time office-basedWe are seeking a motivated and detail-oriented Trainee Claims Handler to join our Claims team. This role is based in our personal injury claims team and designed for individuals looking to start their career in insurance and gain hands-on experience in claims handling.The successful candidate will gradually learn to handle personal injury claims from inception to closure, attend court hearings, negotiate settlements with solicitors, meet with clients & brokers/Insurers and ultimately to bring such claims to a successful and economical conclusion.The role will be based in our office in Parkwest Business Park, Dublin 12.What will your day look like:Claims Processing: Assist in the intake, review, and processing of insurance claims.Customer Service: Provide support to claimants, answering queries and guiding them through the claims process.Documentation: Ensure all claim documentation is complete, accurate, and filed appropriately.Investigation: Support the investigation of claims to determine validity and coverage.Communication: Liaise with clients, insurers, and other stakeholders to facilitate claim resolution.Learning & Development: Participate in training sessions and workshops to develop knowledge and skills in claims handling.Compliance: Adhere to company policies, procedures, and regulatory requirements.Learning And Development:As part of this role, you will be required to study and obtain your CIP designation from the Insurance Institute of Ireland. Exams will be paid for by Davies. We are open to hearing from applicants who wish to undertake their study through the traditional route directly with the III –We are also interested to hear from applicants who wish to undertake the Insurance Practitioner Apprenticeship Programme through ATU Sligo – Knowledge and Abilities:Excellent communications skills and a good telephone manner.Strong customer service ethos.The ability to work as part of a team.The ability to take responsibility for your own workload.Good planning and organisational skillsStrong IT skills (proficiency in Excel a bonus)BenefitsCareer & PurposeDavies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional WellbeingWellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental planAbout DaviesWe are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.