Retail Sales Professional Role Overview
This customer-focused and service-oriented role is suitable for someone who thrives in a fast-paced retail environment. Key responsibilities include handling customer inquiries, preparing quotations, processing invoices, managing orders, and providing high-level customer service.
* Assist customers with product information, pricing, and order updates.
* Prepare accurate quotations and process sales invoices efficiently.
* Manage customer orders from start to finish, including stock checks and coordinating with the dispatch team.
* Maintain up-to-date product knowledge and provide informed advice to customers.
* Support the wider sales and retail team with administrative and operational tasks.
* Handle customer complaints or queries in a professional and timely manner.
* Keep the shop floor and stock areas well-organized and presentable.
Key Responsibilities:
* Process customer transactions and resolve any issues promptly.
* Develop and maintain strong relationships with customers, vendors, and colleagues.
Benefits and Requirements
* Monday to Friday role with occasional Saturday work depending on seasonal needs.
* Annual salary in the region of €40,000 – €60,000, depending on experience.