Westward Scania is based in Strokestown since 1959 and is the distributor of Scania products in the Republic of Ireland since 1976.
Scania is a leading manufacturer of transport solutions, specializing in trucks, buses, and industrial & marine engines.
As a Technical Support Engineer, you will provide guidance to our dealer network on technical issues and use your skills to keep our customer uptime at maximum levels.
Qualifications and Skills Qualification in HGVs, automotive transport or mechanical engineering Confidence to communicate and deal with people at all levels Strong analytical skills IT knowledge including Microsoft, Word and Excel Technical Report writing skills Key Responsibilities: Support our dealer network with technical issues and reporting to Scania HQ when necessary Supporting the flow of technical information and communications to our network and end users Work as part of a team on development projects for new products and services.
Build a close working relationship with all internal departments to improve products and services Travel to our dealer network throughout Ireland providing support on technical issues and projects Undertake any other work as directed by their line manager in connection with their job as required