Leadership Opportunity in Retail Management
Excel Recruitment is seeking an experienced retail professional to lead our client's busy convenience store within a well-established service station. This is a fantastic opportunity for a results-driven manager with a passion for delivering exceptional customer service, driving sales, and leading high-performing teams.
Key Responsibilities:
* Oversee the day-to-day operations of the convenience store to ensure smooth and efficient running.
* Lead, train, and motivate the store team to achieve sales targets and key performance indicators.
* Manage stock control, ordering, and merchandising to maximise availability and presentation.
* Maintain high standards of customer service at all times.
* Ensure compliance with health, safety, and food hygiene standards.
* Monitor financial performance, control costs, and manage budgets effectively.
* Drive promotional activity and seasonal campaigns to increase footfall and sales.
* Handle customer queries and resolve issues in a professional and timely manner.
Requirements:
* 3+ years' experience in a convenience store, forecourt, or retail management role.
* Proven track record of meeting sales targets and delivering strong store performance.
* Excellent leadership, organisational, and communication skills.
* Strong commercial awareness and ability to drive business growth.
* Ability to work in a fast-paced retail environment.
* Flexible to work weekends and evenings as required.