Senior Business Analyst
Job Title: Senior Business Analyst
Location: Dublin
Job Type: Hybrid (2 days on-site Dublin City)
Work Type: Contract
Overview of Role
Ergo is seeking a skilled Senior Business Analyst to join our team on a day rate contract basis. This 12-month contract has the potential for a further 2 years based on project requirements.
The ideal candidate will:
* Possess expertise in all aspects of project life cycle, from business analysis to implementation and testing.
* Provide regular reporting to management and staff.
* Show initiative and independence in work tasks.
* Demonstrate effective teamwork skills.
* Conduct comprehensive business process analysis, including process mapping.
* Apply systematic and methodology-driven approaches to business process analysis (e.g., LEAN Six Sigma).
* Manage projects using established methodologies (e.g., RUP, PRINCE).
* Facilitate workshops as part of requirements gathering.
* Design business processes incorporating process mapping.
* Create user stories and associated acceptance criteria.
* Develop detailed test plans and documents to support solution delivery.
* Produce high-quality documentation and transition support materials for various stakeholder groups.
* Offer system support, know-how, and understanding of operational systems and processes.
* Conduct research in business and IT areas as required, building strong evidence to support decision making and business cases.
* Analyze organizational intentions, services, processes, and information needs to identify opportunities for improvement.
* Conduct feasibility studies, producing high-level and detailed business models.
* Liaise with management regarding the delivery of process and organizational change.
* Demonstrate experience in change management, including the use of formal techniques.
Qualifications or equivalents
* A relevant qualification at Level 8 on the NFQ major award (i.e., honours degree), or higher, in Information Technology, Computer Science, or another relevant field.
About Ergo
We are Ireland's largest IT Solutions Provider, delivering managed services (IT & Hardware), cloud, applications & software services, IT Resourcing, and modern work solutions. Our recent technology awards showcase our commitment to delivering top-notch IT solutions and highlight our team's dedication and expertise in the industry.
Application Information
Name: Please include your first and last name.
Cover Letter/CV: Please confirm your eligibility to work in the country to which you are applying.