Job Title: Customer Service Administrator Salary: €30k Location: Dundalk, Co Louth- Office based role.
Ref: S011809 Benefits: Company Pension Sick Pay Scheme Health Insurance (75% employee & 50% Spouse and Children) 4pm finish on Friday Car parking Description of Role: The role of the Customer Service Administrator will involve working with the existing team on various aspects of the business.
There will be a degree of multi-tasking required in terms of working on multiple administrative projects at the same time and contributing various inputs required.
You will be the point of contact for any and all customers.
Requirements: Excellent communication skills - written and verbal.
Solid computer skills MS Office (Word/Excel/ etc.)
Have the ability to organise your work and a keen attention to detail.
Knowledge of customer service principles and practices.
2 Years experience in a similar customer service roll would be advantageous Eager to learn and possess a can-do attitude Have the personal attributes to enable you to work successfully as part of a small team.
Display the ability to work in an environment where initiative and judgement are key qualities.
Key Duties & Responsibilities: To act as point of contact for any and all customer enquiries.
Handle and resolve customer complaints.
Accurately enter and review order data on company system.
Keep accurate and detailed records of customer interactions and transactions Ensure that all client details are kept current on the customer database Communicate and co-ordinate internally with manufacturing/warehouse etc, For more information please send your CV to Bernie in confidence through the link.
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