The Scale team is the operational backbone of the Competitive Intelligence function.
While other pods focus on analysis, this team designs, operates, and continuously improves the systems that allow intelligence to scale in impact, efficiency, and credibility.
This pod owns the intelligence infrastructure, automation pipelines, and operating rhythms that ensure insights are consistently captured, synthesized, and distributed with minimal friction.
About the Role
We are looking for a systems-oriented operator who thinks in terms of leverage, flow, and outcomes.
This is not a traditional analyst role.
Instead, you will operate at the intersection of intelligence, enablement, and operations.
You will be energized by turning messy, manual, and high-judgment work into durable systems that scale.
You will act as the primary interface between CI and cross-functional partners, translating vague requests from Product, Sales, and Finance into structured, repeatable workflows.
What You'll Do
Workflow Automation & Engineering: Build and maintain automated data pipelines (using tools like n8n, APIs, or LLM workflows) to digest competitive signals and reduce manual synthesis time
Operational Process Design: Design and enforce the intake processes, prioritization frameworks, and SLAs that govern how the CI team accepts and delivers work
Tool & Platform Ownership: Administer and optimize the CI tech stack, including Monday.com, and Salesforce for field intelligence capture and management
Enablement Operations: Manage the "last mile" of intelligence delivery by ensuring competitive content is published, tagged, refreshed, and retired systematically
Performance Reporting: Create dashboards to track CI adoption, content usage, and pipeline health, providing visibility into the team's impact and operational efficiency
Cross-Functional Interface: Serve as the direct point of contact for GTM and Enablement teams, ensuring CI is delivered in the right format and embedded into existing sales motions
What We're Looking For
Systems Thinking: You have a proven ability to look at ad-hoc activities and redesign them into efficient, scalable processes
Technical Fluency: Experience with automation and workflow tools (e.g., n8n, Zapier, Python scripts, or APIs) is highly desired
Operational Rigor: You are comfortable translating ambiguous requirements into structured workflows and holding teams accountable to SLAs
Builder Mindset: You don't just want to "own" a tool; you want to improve it.
You are motivated by identifying opportunities to increase leverage and reduce noise
Cross-Functional Credibility: You can work effectively across Product, Sales, and Marketing, managing expectations and aligning diverse stakeholders on deadlines
Preferred Qualifications
Experience in PMM Operations, Revenue Operations (RevOps), or Sales Enablement Operations
Familiarity with project management platforms like Monday.com or Asana
Experience building or managing automation pipelines or LLM-assisted workflows
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software.
MongoDB's unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI.
Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we're powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.
It's what makes us MongoDB.
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
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