Dexcom Corporation is a global leader in continuous glucose monitoring (CGM), dedicated to improving human health through innovative technology.
Shift Pattern: Fixed (non-rotational) night shift – 12‑hour shift 7 pm–7 am every Friday to Sunday and alternate Thursdays, following a 4‑on/3‑off – 3‑on/4‑off schedule.
Shift Premium: 25% for Thursdays, 30% for Friday‑Sunday. Work 14 days per 28 days, providing increased time off.
Role Overview
The Quality Technician provides hands‑on quality support within a regulated medical device manufacturing environment, ensuring compliance with internal procedures, GMP, and applicable regulatory standards. The role supports day‑to‑day manufacturing operations through routine quality activities, monitoring in‑process and environmental controls, and assisting with quality documentation and investigations.
Essential Duties and Responsibilities
Support quality activities including Change Orders, Nonconformance Events (NCEs), Nonconforming Material Reports (NCMRs), investigations, and disposition of nonconforming materials with cross‑functional teams.
Collect manufacturing and inspection data, perform inspections, and provide day‑to‑day quality support to manufacturing, production, and inspection teams.
Ensure compliance with internal procedures and external standards (GMP, GLP, ISO, Six Sigma, FDA, MDSAP) while maintaining audit‑ready practices and supporting inspections and audits.
Maintain and update quality assurance procedures, protocols, and methods to meet safety, quality, regulatory, and global distribution requirements.
Perform routine line audits and support implementation of corrective and preventative actions to keep systems compliant and effective.
Read and interpret specifications, inspection criteria, and engineering drawings; communicate concerns promptly to management.
Assist with training and mentoring junior technicians, when required.
What Makes You Successful
Experience working in a fast‑paced, high‑output manufacturing environment with ownership of quality systems.
Proactive engagement with Operations for compliance and real‑time issue resolution.
Active contribution to nonconformance investigations and support of CAPA activities.
Experience with continuous improvement projects that save time and cost.
Knowledge of PFMEA and sound judgment in decision‑making and escalation.
Experience with manufacturing systems, MES, ERP, or QMS applications.
Comfortable working the night shift pattern with minimal supervision and collaboration across teams.
What You’ll Get
Opportunity to impact global CGM technology and help a worldwide community.
Competitive and comprehensive benefits package for health, wellbeing, and financial security.
Career growth opportunities on a global scale within a rapidly growing organization.
Access to ongoing career development, including in‑house learning programs and qualified tuition reimbursement.
Work with an industry‑leading, employee‑focused organization committed to communities.
Experience and Education Requirements
Typically requires 4–6 years of related experience in a medical device or similar regulated manufacturing environment and a minimum Level 6 diploma or certificate in a related field.
Knowledge of ISO 13485, 21 CFR Part 11, 21 CFR 820.
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