Join to apply for the Customer Success Manager | Nordics role at Deel
About Deel
Deel is an all-in-one payroll and HR platform for global teams, aiming to unlock global opportunities for people, teams, and businesses. We integrate HRIS, payroll, compliance, benefits, performance, and equipment management into a seamless platform, supporting workers in over 100 countries with AI-powered tools and owned payroll infrastructure. Our team of 5,000 spans more than 100 countries, speaking 74 languages, fostering a culture of learning and innovation.
Why Join Us
As the fastest-growing SaaS company in history, Deel is transforming global talent connections, breaking borders, and creating infrastructure for the future of work. In 2024, we paid $11.2 billion to workers in nearly 100 currencies and provided benefits in 109 countries. We are recognized for our innovation and customer satisfaction, with awards like CNBC Disruptor 50 and Forbes Cloud 100.
Role Overview
You will be the face and voice of Deel, building genuine customer relationships, providing strategic guidance, and advocating for clients internally. This role requires a passionate business builder who thrives on solving complex problems, working collaboratively, and delivering impact.
Responsibilities
1. Develop client vision and strategy to help achieve their goals using Deel’s tools.
2. Build and maintain trusting long-term relationships, identifying opportunities for growth.
3. Analyze large data sets to create data-driven recommendations.
4. Implement solutions and problem-solve internally for clients.
5. Collaborate with product and operations teams to improve services.
Minimum Requirements
1. At least 2+ years of relevant experience as a CSM, Account Manager, or Expansion Manager.
2. Experience in a fast-growth startup, management consulting, investment banking, or private equity.
3. Strong relationship-building skills with resilience under pressure.
4. Data-savvy with the ability to synthesize complex data into actionable insights.
5. Self-motivated, responsible, and growth-oriented.
6. Proven track record of achievement and impact.
7. Excellent communication skills in English.
Preferred Skills
* Fluency in one of the Nordic languages.
* Passion for the future of work.
* Experience with customer-facing products and growth strategies.
Rewards & Benefits
* Stock options, benefits, and perks tailored to your role and location.
* Remote work flexibility, with optional WeWork access.
Additional Information
Deel is committed to diversity, inclusion, and providing accommodations during recruitment. We use Covey for hiring processes, ensuring compliance with applicable laws. Learn more about our data practices in our Privacy Policy.
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