Leadership Role
We are seeking an experienced Team Leader to join our dynamic team. The ideal candidate will have a proven track record of leading high-performing teams and delivering exceptional customer experiences.
About the Role
This is a part-time position available at 22.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:30am to 11.00pm. As a Team Leader, you will be responsible for:
* Leading the store team to provide a shopping experience that exceeds our customers' expectations
* Taking responsibility for the store in the absence of other leaders
* Being a positive role model to the team and representing our values
* Training, managing the workload and supporting your team
* Supporting the Store Manager to maximise store performance
You will work closely with the store team to achieve the right resources in the right place at the right time to deliver the best customer experience.
Key Responsibilities
* Lead by example and demonstrate excellent customer service skills
* Provide coaching and development opportunities to team members
* Monitor and control store operations, including stock management and inventory control
* Maintain a safe and secure environment for customers and staff
* Develop and implement action plans to improve store performance
Requirements
To be successful in this role, you will need:
* Previous store retail experience, with at least 6 months at a supervisory level leading a team of people in a customer-focused environment
* A natural ability to listen, interact and communicate with customers and team members
* Target-driven to help the store achieve their business plans/priorities and focused on continuous improvement
* Ability to inspire everyone to do their best for each other and the customer
Benefits
We offer a competitive salary, employee assistance programme, social club, discount scheme throughout UK/Ireland, staff discount at SPAR/EUROSPAR stores and many more.
Working Hours
The store is open from 6:30am to 11:00pm, Monday to Sunday. Part-time shifts will be expected as part of the role. You may be required to cover Post Office duties when needed.
Equal Opportunities Employer
We welcome applications from all qualified candidates. We are an equal opportunities employer and strive to create an inclusive workplace culture.