Job Title: Sales & Customer Support Executive Salary: €32,000 - €35,000 per year Job Type: Full-time, Permanent Location: Ballymount (On-site) About the Role We are seeking an enthusiastic and customer-focused Sales & Customer Support Executive to join a busy and friendly office team within a well-established Irish business serving the furniture, woodworking, and packaging sectors. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a long-term career in a growing organisation. You will play a key role in supporting customers and the internal sales team, ensuring all orders, queries, and interactions are handled efficiently and professionally. Key Responsibilities Primary Duties Answer incoming calls and assist customers with queries and orders. Process online and sales team orders accurately and efficiently. Monitor, track, and follow up on back orders. Support internal sales and administration teams with daily tasks. Additional Duties Handle online payments and update order information. Respond to customer queries regarding stock, pricing, and delivery. Log service calls and spare part requests. Provide cross-departmental support when required. Requirements Positive, friendly personality with strong interpersonal skills. Strong organisational skills and ability to multitask. Excellent communication skills and attention to detail. Willingness to learn, take initiative, and contribute to a team environment. Basic IT proficiency; experience with Microsoft Office is essential. Previous customer-facing or administrative experience is advantageous. What's on Offer Opportunity to join a long-established and growing organisation. Supportive team culture with strong emphasis on development and progression. Mentoring and training from experienced colleagues. Free on-site parking. Monday-Friday working hours (8:30-5:00 or 9:00-5:30). Benefits Company pension Bike to Work scheme Employee discount Sick pay On-site parking Experience Required: Microsoft Office: minimum 2 years General office experience: minimum 2 years