Who We AreAt Golden Bake, we play as one team. Based in Coolock, Dublin 17, we're a proudly Irish-owned food manufacturer producing delicious ready-to-bake products for customers across Ireland, the UK, Europe, and beyond.Since 1987, our team has grown to over 130 strong, operating from a 100,000 sq ft facility—including a brand new, state-of-the-art production space—with the capability to produce up to 50,000 products per hour.Every player in our team—from production to support—has a role in delivering excellence. Our values shape how we work, how we treat each other, and how we grow together. No egos, no passengers — just one committed and united team.What We Need Help WithAt Golden Bake, we believe every role is essential to the success of the team—and this one is no exception. We're looking for a highly capable Business Process Lead to help us map and document every task and process across the business over a 12-month period.What We're Looking ForWe're looking for a detail-focused Business Process Lead to lead a full-scale process mapping initiative across all departments. You'll work closely with department heads and team members to capture how work gets done, identify gaps and inefficiencies, and build a centralised process library that supports training, compliance, and continuous improvement.The RoleLead a 12-month project to map all tasks and processes across the businessConduct interviews, workshops, and shadowing sessions with employees at all levelsCreate clear, standardised process maps using tools like Lucidchart, Visio, or MiroDocument inputs, outputs, roles, systems, and dependencies for each processIdentify gaps, overlaps, and inefficiencies in current workflowsCollaborate with department heads to validate and refine documentationDevelop a central repository or process library for ongoing useProvide recommendations for process improvements or automation opportunitiesSupport training and onboarding by creating visual and written SOPsReport progress regularly to senior leadership, including the CEO and Head of HR & Business ServicesRequirementsSignificant experience in business process analysis, operations, or continuous improvementStrong facilitation and stakeholder engagement skillsExperience in manufacturing or food production environmentsFamiliarity with Lean, Six Sigma, or similar methodologiesExcellent documentation and visual mapping skillsComfortable working independently and managing a long-term projectExperience working with process mapping tools and systemsStrong analytical and problem-solving skills, with the ability to spot risks and suggest solutionsA proactive, solutions-focused mindset with a drive for continuous improvementA team player who's happy to support across departments and contribute to a positive, people-first culture