Front of House Receptionist
Location: Dublin 4
Hours: Monday to Friday, 9:00am – 5:00pm
Contract Type: Full-time, Permanent
About the Role:
We are seeking a professional and personable Front of House Receptionist to provide a warm and welcoming environment at a prestigious Members' Club in Dublin 4. As the first point of contact for Members and visitors, the ideal candidate will have excellent interpersonal skills, a polished manner, and a strong background in customer service.
Key Responsibilities:
1. Greet and welcome Members and guests in a professional and friendly manner.
2. Handle all incoming calls and redirect them as appropriate.
3. Provide accurate information on events, facilities, and general enquiries.
4. Manage messages efficiently and ensure prompt follow-up.
5. Ensure all guests are assisted courteously and professionally.
6. Address any front-of-house queries or operational issues as they arise.
7. Liaise with internal departments (e.g. maintenance, cleaning, and security) to ensure a seamless experience.
8. Manage online bookings for meeting rooms when required.
9. Maintain a high standard of professionalism in all interactions.
Key Skills & Attributes:
10. Proven experience in a front-of-house or customer service role.
11. Professional appearance and excellent communication skills.
12. Positive, proactive, and friendly attitude.
13. Strong attention to detail and the ability to follow procedures.
14. Confident using CRM systems and Microsoft Office (Word, Excel, Outlook).
15. A team player with the ability to work independently and manage multiple priorities.
This is a fantastic opportunity to join a highly respected organisation in a visible and valued role. If you are passionate about delivering a high standard of service and enjoy working in a dynamic, people-focused environment, we'd love to hear from you.
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