Job Overview
We are seeking a highly skilled and motivated Retail Sales Team Leader to join our team in Dublin.
This is a key leadership role where you will be responsible for driving sales, ensuring exceptional customer service, and managing day-to-day store operations in a fast-paced retail environment.
Main Responsibilities
* Lead and support the retail team to achieve sales targets and deliver outstanding customer service
* Coach and develop staff through regular feedback, performance reviews, and succession planning
* Oversee team scheduling, attendance, and staff performance management
* Ensure optimal stock levels, merchandising, and showroom presentation
* Manage product displays and pricing while coordinating showroom updates with the Marketing team
* Provide support across all customer touchpoints – showroom, phones, and trade counter
* Uphold operational standards including housekeeping and accurate quoting when required
Requirements
* Experience in managing, coaching, and developing a team in a fast-paced retail or trade environment
* Familiarity with the local market
* Excellent interpersonal skills with a positive attitude and energy
* Previous retail sales experience in home improvements or the Builders Providers industry is desirable but not essential
* Exceptional communication and teamwork skills
* Keen eye for detail