Job Summary
At Nua, we are searching for an
Area Chief Operating Officer
who leads with purpose and brings our mission, vision and values to life every day.
Nua Healthcare Services is Ireland's leading private residential care provider for persons with intellectual disabilities and mental health issues.
Established in ****, we offer Residential, Supported Living, Day and Community Outreach Services to children and adults with a range of complex Intellectual Disability and Mental Health support requirements.
We pride ourselves on high standards of service and care, and on modern living facilities combined with beautiful outdoor environments.
Key Responsibilities
Provide visible, values-driven leadership across the assigned area, modelling Nua Healthcare's Mission, Vision and Values.
Translate strategy into operational delivery, ensuring alignment with organisational objectives and service user outcomes.
Contribute to strategic planning, policy development and implementation of initiatives that support organisational growth, quality, safety and efficiency.
Support the Divisional Chief Operating Officer in national operational planning and delivery.
Ensure effective delivery of residential services in compliance with HIQA registrations and the associated regulations, standards, adopted national and local policy.
Drive continuous improvement and efficiency across all services under your Area, ensuring optimal resource use and high-quality service outcomes.
Oversee operational performance metrics, including occupancy, compliance, workforce and financial indicators.
Implement and monitor corrective action plans where required, to maintain standards and organisational performance targets.
Ensure each of the designated Centres within your Area adhere to regulation, standards and fulfil associated national and local policy through consistent adherence to procedures, use of approved tools and management of environments, equipment and human resources.
Review quality and safety performance and support each designated Centre achieve the highest levels of compliance through appropriate and timely supports.
Provide each PIC with the appropriate level of challenge, encouragement and support to be the best version of themselves as managers within their designated Centre or Centres.
Liaise with the Director of Regulation, Quality and Safety on matters pertaining to underperforming services and collaborate on corrective action planning.
Lead supervision and appraisal of PICs, drive leadership development initiatives and succession planning within your assigned Area.
Promote a positive, inclusive, values-driven workplace culture.
Oversee the management of your Area's operational budget, ensuring financial efficiency and accountability.
Monitor and control expenditure in line with budgeted targets.
Work collaboratively with the Finance Team to forecast, plan and deliver sustainable operational performance.
Represent Nua Healthcare Services in external fora and ensure professional communication and reporting.
Promote transparent, timely and accurate communication within and across teams.
Promote a culture of safety and risk awareness throughout all services and ensure compliance with the Safety, Health and Welfare at Work Act **** and associated codes of practice.
Essential Criteria
Minimum Level 8 Degree in Social Care, Nursing, Psychology or a related Health/Social discipline.
Minimum of 10 years' experience in health or social care, including at least 5 years in a management position with oversight of multiple services.
Proven track record in leading multidisciplinary teams, delivering quality outcomes and managing large-scale operations.
Budget management within a healthcare setting.
Desirable
Management qualification in Healthcare, Business or a related field.
Experience in a senior Operations role within disability, mental health or similar regulated environments.
Experience engaging with regulators such as HIQA or the Mental Health Commission.
Demonstrated experience in strategic planning and change leadership.
Lean Six Sigma black belt or working towards it.
Other Requirements
Flexibility to travel within Ireland as required.
Participation in Nua Healthcare's on-call escalation process.
Commitment to equality, diversity and inclusion.
Full, clean driving licence.
Hours of Work
Full-time 39 hours per week.
This leadership role requires flexibility across a 24-hour, 7-day operational environment and the post holder will be expected to work flexibly to meet operational and organisational needs.
Application Process
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process click the Apply button below to Login/Register.
Informal Enquiries
Informal enquiries can be made to Shane Kenny, Chief Operating Officer via email: .
Location: Dublin, County Dublin, Ireland | Salary: €80,******-€96,****** (3 weeks ago)
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