Job Overview
We are seeking a seasoned professional to fill the role of Operations Manager. As a key member of our team, you will be responsible for overseeing the day-to-day operations across various financial products.
* You will manage daily operations across multiple financial products (DC, PRSA, retail, and group) ensuring smooth processes and exceptional client experience.
* Your duties will include overseeing renewals, invoicing, client transitions, and process consistency.
* SUPPORT THE SALES TEAM WITH PIPELINE MANAGEMENT, PROPOSAL COORDINATION, AND REPORTING.
* LEAD AND MOTIVATE THE ADVICE AND ADMINISTRATION TEAM, FOSTERING A CULTURE OF OWNERSHIP AND COLLABORATION.
* DEVELOP AND MANAGE PERFORMANCE DASHBOARDS COVERING PRODUCTIVITY, PIPELINE, AND PROFITABILITY.
* IDENIFY AND DELIVER WORKFLOW AND AUTOMATION IMPROVEMENTS TO ENHANCE EFFICIENCY AND CLIENT EXPERIENCE.
* LEAD CHANGE PROJECTS TO STRENGTHEN SCALABILITY AND RESILIENCE.
About Us
We offer a dynamic and collaborative work environment where you can grow and develop your skills. Our team is dedicated to delivering exceptional results and building strong relationships with our clients.
* BENEFITS PACKAGE INCLUDES COMPETITIVE SALARY, EXCELLENT BENEFITS, AND OPPORTUNITIES FOR PROFESSIONAL GROWTH.
* We invest in our employees' development and well-being, providing access to training programs, mentorship, and a supportive team environment.
What We Offer
We are committed to making a positive impact in the community through our corporate social responsibility initiatives.