The Role:
We are seeking a highly skilled and experienced Theatre Box Office Supervisor to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service, managing front-of-house operations, and providing administrative support.
About the Position:
This is an exciting opportunity to work in a fast-paced environment, handling ticket sales, membership sales, and other related tasks. You will be responsible for maintaining accurate records, processing transactions, and ensuring that all customer interactions are handled efficiently and professionally.
Key Responsibilities:
* Provide exceptional customer service to patrons and respond to inquiries in a timely and professional manner
* Manage front-of-house operations, including ticket sales, membership sales, and other related tasks
* Maintain accurate records, process transactions, and perform data entry as required
* Collaborate with colleagues to ensure seamless delivery of services and meet customer expectations
* Identify opportunities for improvement and implement changes to enhance the customer experience
Requirements:
* 2+ years of experience in a similar role or equivalent combination of education and experience
* Proven track record of delivering exceptional customer service and building strong relationships with customers and colleagues
* Strong communication and interpersonal skills, with ability to work effectively in a team environment
* Proficiency in using point-of-sale systems, Microsoft Office, and other relevant software applications
* Ability to work flexibly, including evenings and weekends, as required
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
How to Apply:
To apply, please submit your application, including your resume and a cover letter outlining your experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.