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Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.
Main Responsibilities:
* To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
* To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
* To be responsible for the daily stocking of all trolleys and caddies.
* To use all cleaning chemicals as directed.
* Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
* To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
* Any lost property found is to be returned to the accommodation department.
* To maintain a positive, friendly attitude with both hotel guests and your colleagues.
* To report maintenance issues that arise on a daily basis.
* To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.
Customer Service:
* Provide efficient and friendly service to guests.
* Adhere to the Mespil Hotel key standards.
* Handle guest requests and complaints professionally.
* Maintain a positive attitude with guests and colleagues.
Health and Safety:
* Comply with hotel health, safety, and environmental procedures.
* Report any hazards, accidents, incidents, and near misses.
* Ensure team adherence to health, safety, and environmental practices.
Presentation and Grooming:
* Wear the correct uniform and name badge.
* Maintain high standards of personal hygiene and grooming.
Other Duties:
* Attend relevant training courses.
* Serve on hotel committees as required.
* Perform other duties as directed by management.
* Assist in other departments as necessary.
* Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.
Working Conditions:
* This role requires flexibility in working hours, including weekends and holidays.
* The position involves standing for extended periods and may require lifting and carrying items.
* Continuous training and development
* Complimentary stays in our sister property
* Employee Recognition Awards
* Social Events calendar
* Additional Days Off for Length of Service
* Uniform provided
* Bike 2 Work Scheme
* Taxsaver Commuter Ticket Scheme
* Refer a Friend Scheme
* Employee Assistance Programme (EAP) for employees and friends & family.
* Pension Scheme
* Health Insurance (Reduced Rates
* Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.
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