Vulnerability and Patch Governance & Administration (Vice President)
Tralee, Ireland
Job Description:
A key role in overseeing and managing a cross-functional Vulnerability and Patch Management program across the organization. The Project Manager will enable vulnerability response and patching governance to validate all vulnerabilities are acknowledged and governed through the process, documented, and remediated in accordance with policies and adhere to defined service level agreements.
Responsibilities:
* Contribute to planning, execution, and implementation of a multi-year Vulnerability and Patch program.
* Manage the ServiceNow Security Operations module from a governance and compliance standpoint.
* Analyze vulnerability data and govern assignments to appropriate technology teams.
* Report on compliance and violations of Service Level Agreements to senior management.
* Create accurate metrics such as KPIs and KRIs for all technology vulnerabilities detected, remediated, and not remediated.
* Oversee documentation maintenance process, ensuring accurate and up-to-date operational procedures.
* Provide recommendations for remediation, automation, mitigation, and/or acceptance based on risk profile.
Key Objectives:
1. Deliver end-to-end program against defined scope, timing, resource requirements, and deliverables.
2. Cultivate strong partnerships with business stakeholders to refine program scope, timelines, and target deliverables.
3. Promote coordination between program work-streams to ensure alignment and awareness of overarching program objectives.
4. Demonstrate a strong awareness of business stakeholder requirements and organizational context through delivery of complete, timely, and sustainable program outcomes.
Requirements:
* Knowledge of security frameworks such as FFIEC, NIST, and CIS.
* Excellent communication and interpersonal skills with ability to communicate complex issues to technical and non-technical stakeholders.
* Strong facilitator who can lead group sessions and collaborate with business and technical resources at all levels.
* Broad working knowledge of Agile frameworks is preferred: Scrum, Kanban, Lean, XP, and other advanced Agile frameworks.
Preferred Qualifications:
* Prior experience working within the financial services industry.
* Prior experience working with ServiceNow Security Operations.
* Certification in a related project management process (PMI-PMP or PRINCE2).
* Tools: Proficiency in ServiceNow SPM is preferred.