Join a leading healthcare insurance provider as a Client Support Consultant in Cork, Ireland. Be part of a dynamic Customer Service Team and start your career in the growing industry.
About the Role
As a Client Support Consultant, you will provide top-notch support and guidance to customers. You'll be the first point of contact for inquiries, resolving issues and helping navigate healthcare insurance needs.
Key Responsibilities:
* Handle customer inquiries via phone, email, and other channels in a friendly and efficient manner.
* Provide clear and accurate information on healthcare insurance policies and services.
* Resolve issues and escalate complex queries as needed.
* Maintain accurate records and documentation using MS Word and Excel.
What We're Looking For
We're seeking individuals with:
* Previous customer service experience, ideally in a fast-paced environment.
* Proficiency in MS Word and Excel; excellent communication and problem-solving skills.
* A positive attitude, a love for working with people, and a commitment to providing excellent service.
* A desire to grow and develop within the healthcare insurance industry.
What's in It for You?
You'll enjoy:
* Comprehensive training to set you up for success.
* A supportive and welcoming team environment.
* Opportunities for career growth in a leading healthcare insurance company.
* A competitive salary and benefits package.
Please apply today if you are interested.