We are looking for aseasoned ServiceNow Developerwith a proven track record of delivering robust and scalable ServiceNow solutions acrossCSM, ITSM, and SPM.The ideal candidate will be experienced in converting business needs into effective technical designs, extending platform capabilities, and ensuring solutions align withITIL standards.This role suits someone who thrives in Agile delivery teams and takes pride in improving workflows and platform performance.ResponsibilitiesArchitect, build, and deliver end-to-end ServiceNow solutions.Configure and enhance core ServiceNow modules including CSM, ITSM, SPM, CMDB, Knowledge Management, and IT Asset Management .Develop and support platform logic using client scripts, business rules, script includes, UI policies/actions, and scheduled jobs .Design and manage integrations leveraging REST APIs, MID Servers, IntegrationHub, and related frameworks .Create and refine Service Catalog items, record producers, SLAs, and user-friendly form designs .Uphold platform governance standards, ensuring high-quality code and adherence to ServiceNow and ITIL best practices.Work closely with business and technical stakeholders to capture requirements, recommend solutions, and estimate delivery effort.Diagnose and resolve platform issues, perform root-cause analysis, and drive performance optimisation.Support platform lifecycle activities including upgrades, patches, cloning, and general administration .Actively participate in Agile/Scrum ceremonies and contribute to ongoing process and delivery improvements.Essential Skills & ExperienceStrong hands-on experience with JavaScript, Glide API, Flow Designer, and ServiceNow scripting .In-depth knowledge of CSM, ITSM, and SPM modules.Demonstrated experience building integrations using REST services or IntegrationHub spokes .Ability to design modern, responsive user interfaces using Service Portal or UI Builder .Solid understanding of CMDB architecture, discovery processes, and data quality controls .Excellent analytical thinking, troubleshooting ability, and communication skills.ServiceNow Certified System Administrator (CSA) certification is required; CAD and/or CIS certifications are advantageous.Key AttributesDetail-oriented approach with an emphasis on clean, scalable, and maintainable solutions.Confident in explaining technical concepts to both technical and non-technical audiences.Self-motivated and capable of working independently in dynamic, delivery-focused environments.For more information on this role please apply within with updated CV.