Fixed Income – Portfolio Administration
Letterkenny
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We believe talent is key to achieving our vision and are committed to building a culture based on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – while growing your skills and advancing your profession at one of the world’s leading global asset managers.
If you’re not afraid to think differently and challenge the status quo, come and be part of a dedicated team investing in your future by shaping tomorrow today.
What You Will Do
The Portfolio Administration Claims Associate is responsible for providing middle and back office operational support to the PGIM Fixed Income business. This includes serving as a member of the portfolio administration reconciliation team, as the lead associate responsible for claims management. The Analyst acts as a main point of contact for internal and external business partners for all aspects of the claims phase of the trade life cycle. The individual in this role is knowledgeable in operational support requirements, fixed income products, international markets, and industry claims procedures.
What You Can Expect
* Daily support and technical support of the Claims management (including broker and custodian claims, factor coupon update collection, TMPG) and related operations and reporting.
* Working knowledge of custody and cash operations, preferably Fixed Income, including familiarity with global settlements and impact to cash balance reporting.
* Facilitating claim flow processes and ensuring external parties are claimed within industry guidelines (e.g., ISITC, TMPG claims procedures).
* Supporting the claims identification and investigation process, and effectively resolving charges impacting Fixed Income clients.
* Serving as primary liaison between the internal operations team and external custodian banks and counterparties (broker dealers).
* Supporting local projects and enhancement initiatives for the team.
* Providing timely resolution to operational issues raised by critical business partners.
* Developing and monitoring daily claim status reports, including weekly and aged claims data.
* Gathering and analyzing key metrics related to activity.
* Helping maintain departmental policies, guidelines, and procedures.
* Helping mitigate risk and enhance controls.
* Proactively seeking ways to improve current processes by leveraging available tools to identify inefficiencies.
* Cultivating internal and external relationships to ensure proper service levels for each supported fund.
What You Will Bring
* Experience in operational roles or the finance industry.
* Bachelor’s degree in Finance, Business, Commerce, or relevant areas.
* Strong knowledge of global markets, trade lifecycle, and industry technology.
* Solid understanding of business risk and operational controls.
* Ability to thrive in a fast-paced, high-intensity environment.
* Able to multi-task and absorb information across a broad spectrum of products.
* Excellent organizational and prioritization skills to meet deadlines.
* Strong written and verbal communication skills.
What Will Set You Apart
* Experience in Fixed Income Claims.
* Skills in Excel, V-LookUp, Pivot Tables.
* PGIM encourages all applicants, even if they don’t meet every requirement. If your skills align with the role, we encourage you to apply.
What We Offer You
* Health Insurance: PGIM Ireland partners with Laya and BUPA to provide health schemes covering medical and hospital expenses.
* Annual Leave of 23 days at full pay.
* Pension Scheme: Contributions up to 8% of salary, with PGIM Ireland matching contributions up to 8%. Voluntary contributions are also welcome.
* Annual Bonus & Shop LK Vouchers / CleverCards (subject to eligibility): Bonuses and tax-free vouchers/cards.
* Life Assurance: Fully paid, covering four times salary, with beneficiaries designated.
* Education Assistance: Reimbursement for furthering education.
About PGIM Fixed Income
PGIM Fixed Income is a global asset manager offering active solutions across fixed income markets. Our environment is safe and inclusive, centered on mutual respect, honesty, transparency, and teamwork. We focus on talent and culture, fostering growth and leadership development.
Prudential Financial, Inc. is committed to creating an inclusive culture where all employees feel comfortable bringing their authentic selves to work. We celebrate diversity and aim to reflect the communities we serve. We support our employees' development and encourage internal mobility.
About PGIM – Global Asset Management
PGIM, the asset management arm of Prudential Financial, Inc., manages nearly US$1.34 trillion in assets (as of March 31, 2024). With offices in 18 countries, we offer a broad range of investment solutions across asset classes, including fixed income, equities, real estate, and alternatives. We value long-term investment philosophy and talent development, aiming to help our employees excel and reach their potential. Learn more at PGIM.com.
Our Commitment to Diversity, Equity, and Inclusion
PGIM is dedicated to advancing diversity, equity, and inclusion, believing this is essential for success and sustainability. We strive to attract, retain, develop, and promote talent at all levels and aim for a workforce that reflects our communities. We create a workplace where everyone’s voice is valued and respected. From onboarding, we support employees in unlocking their full potential. Together, we shape a future where talent has no boundaries.
PGIM Ireland is an equal opportunity employer, committed to non-discrimination based on gender, civil status, family status, sexual orientation, religion, age, disability, race, or traveler community membership. All hires are based on merit, and background checks are standard for employment offers. We are IBEC Keep Well Accredited, prioritizing employee wellbeing.
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