**Job Title:** Senior Credit Control Specialist
About the Role
We are seeking a highly motivated and experienced Senior Credit & Collections Specialist to join our team on a temporary contract basis for 6-12 months. If you possess a strong passion for credit control, a proven track record in minimising debt, and a commitment to delivering exceptional customer service, this could be the ideal role for you.
This is a fantastic opportunity for a driven Senior Credit & Collections Specialist to make a significant contribution within a dynamic and global organisation.
Responsibilities
1. Proactive and efficient follow-up on both current and overdue accounts and payments.
2. Timely and professional issuance of written correspondence to customers, including reminder letters and monthly statements.
3. Determining appropriate credit limits for customers based on established credit policies, credit ratings, financial analysis, and payment history.
4. Conducting thorough credit risk assessments of companies, including the interpretation of financial statements, and providing well-reasoned recommendations.
5. Liaising effectively with internal finance and commercial colleagues, as well as other relevant personnel, to verify customer details and resolve overdue payment issues.
6. Serving as the primary point of contact for internal and external queries, supporting the resolution of billing discrepancies related to outstanding invoices, and escalating issues as necessary.
7. Assisting with the preparation of monthly management reports pertaining to DSO, variance analysis, and aged receivables.
Requirements
* 3 years credit and collections experience within a high volume role essential.
* Experience with ERP systems (Oracle/SAP) is advantageous.
* A third-level qualification in Finance, accounting or Business desirable.
* Prior experience within a multinational organisation is desirable.
* Excellent communication skills in English, both verbally and in writing.
* The ability to communicate confidently and professionally at all levels of the organisation, handling sensitive and confidential information with ease.
* Strong analytical and problem-solving skills, with the ability to translate business needs into practical solutions.
* A positive, enthusiastic, and adaptable approach to work.
* The ability to work effectively within a global team environment and communicate seamlessly with both internal and external business partners at all levels.
* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, and Word).
* Strong presentation, communication, analytical, and interpersonal skills.
* A meticulous approach with a keen eye for detail and accuracy.
* The ability to work independently to solve problems and propose effective solutions.