Irish International Trading Corporation (Cork) Plc, otherwise known as IITC, was established in **** and we are immensely proud of having diversified and developed over time to become one of Ireland's leading wholesalers of Hardware, Steel, Wire, Agricultural Plastics, Salt, Bathroom supplies and Plumbing Materials.
The quality, expertise and commitment of our loyal employees has been the foundation of our success and will be the biggest driver of our business in further development.
It is this passion about our industries and products which ensures that each of our customers, big and small, receives a bespoke and high-quality customer experience every time that they deal with IITC.
Our business is underpinned by our 5 core values, as how we achieve success is just as important as being successful -Loyalty -Quality -Integrity -Respect & Inclusiveness -Unique customer service.
IITC has one of the largest and most extensive bathroom showrooms in Ireland and, after our recent renovation, we are looking for a
Sales Associate
to join our Pluming & Bathrooms Showroom team
.
The successful candidatewill be responsible for providing customer service of the utmost quality to new and existing customers, managing and proactively developing long-term customer relationships.
Your job will be to work closely with customers to ensure they get the maximum value out of the services and products they have purchased from us.
Responsibilities
Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction
Position yourself as the expert on our products and through providing continuous support
Work closely with customers to resolve any issues they may have in an efficient and timely manner
General customer service
Generate sales
Following up on sales
Upkeep, maintenance and tiding of showroom
Stock Control
Requirements
Relationship building the ability and willingness to build and develop productive relationships with our customers
Demonstrable experience of working in a customer service focused role
Excellent communication skills
Organisation skills
Ability to Multitask and prioritise accordingly
Knowledge of bathrooms/plumbing products essential
What We Offer
Full-Time, Permanent Role, 39 hours per week, plus 2 Saturdays (overtime rates) a month from 9am - 1pm,
Company Pension
Development Opportunities
Digital Wellbeing Platform
Medical Expenses Contribution Scheme
Parking on Site
Our company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, socio economic or parental status.
We base all our employment decisions on merit, job requirements and business needs.
Skills
Excellent customer service Sales Person Communicator
Benefits
Parking Pension Fund Performance Bonus Wellbeing Support