JO-- Field Service Engineers job spec Cpl are once again retained as the exclusive recruitment partner with our client who are a legacy service partner to the Semi-Conductor Manufacturing industry in North Kildare.
To support the continued expansion of the site in Leixlip, they are currently recruiting for a number of Field Service / Customer Service Engineers, and all of these positions are full time permanent employment contracts.
As an Engineer, you will be based on-site in North Co.
Kildare on the largest Semi-Conductor manufacturing site in Europe.
These are full time employment contracts with an exciting and dynamic operation, and you will be joining a team of Degree and master's qualified electronic, automation and electrical engineering professionals.
The roles are all based in the client site in North Kildare but can also require travel to the USA or the Taiwan for initial training.
A full driving licence (it can be Irish, UK, EU or International) is also necessary as when you are away on training, you will be provided with a company vehicle to travel form your accommodation to the training facility.
As a Field Service / Customer Engineer, your role will include the following - You will be required to supply, maintain, repair, and install various kinds of Electronic Assembly Equipment across the site's facility.
You will also be responsible for providing engineering support and activities across the facility wherein you will have to troubleshoot more complicated products and problems.
Key Responsibilities •Install, commission, and qualify semiconductor manufacturing equipment on customer sites, ensuring adherence to OEM specifications and cleanroom protocols.
• Perform scheduled preventative maintenance (PM) and calibration activities to maximise tool uptime and performance.
• Diagnose and troubleshoot complex mechanical, electrical, and process-related issues on semiconductor capital equipment, driving rapid resolution to minimise downtime.
• Execute corrective maintenance and implement sustainable fixes following root cause analysis (RCA).
• Support equipment upgrades, retrofits, and process improvements in line with customer and business requirements.
• Work collaboratively with process engineers, equipment engineers, and production teams to optimise tool performance and yield.
• Maintain accurate service records, documentation, and reports in line with quality and compliance standards.
• Ensure strict adherence to EHS, cleanroom, and contamination control procedures at all times.
• Provide technical support and training to customer personnel on equipment operation and basic maintenance.
• Participate in on-call rota and respond to urgent breakdowns or escalations as required.
• Liaise with global technical support teams and engineering groups to resolve escalated issues.
• Manage spare parts inventory and ensure availability of critical components to support service activities.
• Continuously identify opportunities for improving equipment reliability, service efficiency, and customer satisfaction.
• Support audits and ensure compliance with industry standards such as ISO, GMP, and semiconductor-specific protocols.
________________________________________ Skills and Requirements: • You must be degree qualified in Electrical or Electronic Engineering, Robotics, Automation, Mechanical Engineering etc..
.
• You should have previous work experience in a similar position or if you are at graduate level then a keen interest in a career in electronics is essential.
• Strong technical product knowledge and customer service experience would be advantageous.
• Strong Time Management and Decision-Making skills.
• Exceptional listening