Dublin, County Dublin, Ireland
Company: Bitrecruit & Client / Employer: Occupop
Job Purpose
The successful candidate will support the daily operations of the Internal Sales Office, delivering excellent customer service while ensuring efficient processing of orders, quotations, and customer enquiries within a fast‑paced sales environment.
Duties and Responsibilities
Processing customer orders, quotations, invoices, and sales transactions accurately and efficiently.
Managing order processing from initial enquiry through to delivery and after‑sales support.
Handling customer enquiries by phone, email, and face‑to‑face in a professional and timely manner.
Assisting customers with product information, pricing, availability, and technical queries.
Managing pricing updates, credit requests, and account‑related administration.
Liaising with suppliers regarding product sourcing, lead times, stock availability, and deliveries.
Working closely with the Dispatch Manager to ensure customer orders are delivered accurately and on time.
Collaborating with the Office Manager, external sales representatives, and branches across the group.
Supporting sales representatives with administration, reporting, target monitoring, and credit control.
Maintaining accurate customer records and ensuring all documentation is processed correctly.
Using internal systems and software for order management and sales administration.
Building strong relationships with customers, suppliers, and colleagues.
Assisting with additional duties as required to support the business.
Skills and Requirements
Previous experience in an internal sales or customer service role.
Strong organisational skills and attention to detail.
Ability to work on own initiative and manage multiple tasks effectively.
Excellent communication and interpersonal skills.
Strong customer service and sales experience.
Ability to work in a busy, target‑driven environment.
Good computer skills, including Microsoft Office and internal sales systems.
Team player with a positive and proactive attitude.
Experience within builders merchants or construction materials industry beneficial.
Benefits
Excellent salary package.
Targeted commission structure.
Career progression opportunities.
Supportive working environment.
On‑site parking.
Employee discount.
Job Details
Job Type: Permanent.
Hours: 39 hours per week (Monday - Friday).
Home Project Centre Sales Ltd. is an equal opportunities employer.
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