Job Title:
Solution Delivery Manager
Job Summary:
The Solution Delivery Manager will lead and support digital lab solutions that enhance the PQS Quality Control & Microbiology labs including MODA. This individual will collaborate with cross-functional teams to deploy vendor updates and ensure seamless device integration.
Key Responsibilities:
* Manage the solution team backlog and ensure alignment with customer needs and strategic goals.
* Maintain and update system SOPs and validation documentation in alignment with GxP requirements.
* Provide L4 technical support for the solution in use at PGS sites.
Requirements:
A Bachelor’s degree in Information Technology, Engineering or related discipline is required along with 5+ years of experience using Lab systems (i.e. MODA, LIMS).
Skills and Qualifications:
* Good written and communication skills are necessary with the ability to effectively communicate with stakeholders.
* Ability to troubleshoot system issues and support configuration and integration efforts is also required.
* Familiarity with Agile methodologies and continuous improvement practices is desired.
* Good experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access) is also preferred.