L&D System Coordinator - fixed term contract
Join to apply for the L&D System Coordinator - fixed term contract role at PwC Ireland.
Specialism IFS - Internal Firm Services - Other
Job Description & Summary
A career in People & Culture (our combined HR and L&D teams) provides you with the opportunity to contribute to our people’s success and continuously improve the PwC experience. You will support and deliver on our Operational and Digital Strategies, focusing on technology, analytics, reporting, and process improvement through automation. As part of the People Technology and Insights (PT&I) Team, you’ll help deliver PwC initiatives and execute business goals set by leadership. The L&D System Coordinator serves as the functional owner of PwC’s Learning Management Systems (Cornerstone and Growth Centre), providing direct support to system administrators and learners across Ireland. The role also manages the creation and deployment of eLearning modules, many of which are mandatory under our quality and risk frameworks. You will support the wider PwC People & Culture team and the business in using our people systems, continuously improving learners’ experience and outcomes. This is a 12‑month fixed‑term contract and an associate‑level role.
Responsibilities
* Serve as the primary expert and power user of the firm’s LMS (Cornerstone Learn).
* Support L&D administrators in LMS operations, including training when required.
* Diagnose and resolve technical issues by working closely with LMS administrators, end‑users, and the PwC Global Service Desk.
* Perform system administration tasks such as managing user records and ensuring data quality.
* Support other people‑related systems where relevant.
* Advise and collaborate with business teams to understand and define their online training module requirements.
* Develop and oversee the creation of online learning modules using Articulate Rise.
* Support technology risk evaluations for relevant tools as required.
* Extract and transform system data as required.
* Participate in broader HR and L&D system projects to contribute toward long‑term strategic objectives in people technology.
Experience and Skills
* Strong hands‑on experience with Cornerstone Learn and L&D administration is essential.
* Minimum 2–3 years experience in a similar role.
* Proficient in system management, troubleshooting, and data handling.
* Proficient in Excel (Power BI is a plus).
* Competent in delivering training to LMS administrators on system functionalities.
* Familiarity with developing online learning content.
* Knowledge of GDPR and handling sensitive data responsibly.
* Detail‑oriented with strong decision‑making and problem‑solving skills.
* Organised, adaptable, and able to manage shifting priorities.
* Strong communicator, both verbally and in writing.
* Self‑driven, collaborative, and open to mentoring and growth.
* Project management certification is a plus.
Optional Skills
Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E‑Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID), and others.
Unlock your potential with PwC Ireland
We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose‑led work and our continuous development and encouragement will help unlock your potential and take your career to the next level.
Enjoy PwC’s perks
We reward your impact and support your wellbeing through a competitive compensation package, inclusive employee benefits, and flexibility programs that help you thrive in work and life. Learn more about us at Life@PwC.
Being appreciated for being you
Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal‑opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We have signed up for the Business in the Community Elevate Pledge. We encourage you to explore our inclusive programmes, initiatives, employee resource groups, and more. We will provide reasonable accommodation for people with disabilities throughout the application and hiring process if required. Please email us for more information.
#J-18808-Ljbffr