Join our multicultural Customer Service team in EuropeWere looking forItalian-speaking professionalspassionate about helping sellers and improving their online business performance in Lisbon, Portugal. You'll be part of aglobal e-commerce projectsupporting one of the worldsleading social media platforms.Responsibilities:Support sellers via phone, email, or chatProvide accurate information and sales guidanceManage and resolve customer queries efficientlyIdentify opportunities to improve seller performanceCollaborate with internal teams for continuous improvementRequirements:EU ID, Residence Card, or Manifestação de InteresseFluency in Itanlian (C1) and English (B2+)1+ year experience in Customer Service, Account Management, or Customer SuccessExcellent communication & problem-solving skillsFlexibility to work in rotating shiftsWhat We Offer:Competitive salary with performance-based bonusesMeal allowance: 7.23/dayRelocation support (accommodation & flight reimbursement)Paid training and career growth opportunitiesMulticultural work environment in LisbonSchedule:Monday to Sunday – rotational shifts2 days off per week(Some projects may include occasional night shifts)Start date: 20 November 2025Location: Lisbon, Portugal