Monread Fare, Naas is now seeking a positive and energetic Supervisor to join our team.
The purpose of the Supervisor's role is to provide day-to-day front-line management to ensure high standards are met in the successful running of Monread Fare's store.
Main Duties:
1. To oversee and ensure the smooth running of the cashier operators.
2. To handle customer queries, requests, and complaints according to the store’s procedures.
3. To open and close the store.
4. To ensure staff dress and appearance are according to company policy.
5. To have an in-depth knowledge of appropriate legislations to perform your job competently, such as Health & Safety Regulations, Employment Legislations, and Consumer Law.
6. To ensure proper liaison between staff and management.
7. To ensure that the highest standard of customer care is given to all our customers.
8. To assist in the induction, training, and development of staff in the store.
9. To ensure company rules, policies, and procedures are adhered to.
10. To ensure the adequate timekeeping and attendance of staff members.
11. To attend any training or development programmes as directed by store management.
12. To actively live the brand values and engage others to do the same.
13. To place orders.
14. To carry out any other duties as directed by store management.
Employee Benefits:
1. 60% Staff Discount
2. Peer Awards Scheme
3. Employee Referral Scheme
4. Free On-site staff parking
5. Excellent Career Progression Opportunities
6. Bike to Work Scheme
The successful candidate will possess:
1. The ideal candidate must have 2+ years’ experience in a similar Supervisor position.
2. Strong general leadership and people skills.
3. Excellent communication skills and be solution-focused with a high drive and a positive attitude.
4. Customer Focus – you are aware that the customer comes first. You have a passion for delivering excellent levels of service to please our visitors. If a customer has a concern, you know how to deal with and resolve it.
5. Personal Drive – you don’t need to be told what to do. You know what is required to succeed and you go about doing it confidently and with great attention to detail.
6. Integrity – honesty is the best policy when it comes to teamwork, and you respect everyone you come into contact with.
7. Teamwork – you work well in a team. You know when to lead and when to follow.
8. We do not require the assistance of agencies at this time.
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